Frequently asked questions

Usually a 2-month security deposit plus 1 month of rent in advance, paid when the lease is signed (often called "2+1"). The exact amount depends on the rent and the terms of each room. Some buildings also charge their own fees, such as a key card or a moving deposit. Ask us before signing.

Advance rent is rent for the first month (or the month the lease names) paid early, so it is not refunded. The security deposit is held for the whole lease and is returned after you move out, less only what the lease allows, such as damage or unpaid bills.

For most rentals the owner pays the building's common area fee, but check that the lease says so before you sign.

Rent is paid directly to the owner in the way the lease names, for example a transfer to the owner's account. Keep every month's transfer slip.

Water and electricity are metered: you pay for what you use, to the building's juristic person or to the electricity authority, as the building sets.

Most tenants set up their own fibre internet, usually from about 400 baht a month depending on the provider. Some rooms already include it: check the room details or ask us.

Most leases are 1 year. Some owners accept shorter terms such as 6 months. Check the minimum lease in the room details.

It depends on the lease. Many leases ask for notice and may keep part or all of the deposit if you leave early. Read this clause before signing, and if you do need to leave, agree the terms with the owner in writing.

Usually a copy of your Thai ID card, or of your passport and visa if you are not Thai. Some owners also ask for a work permit or proof of income. The lease should name both parties, the room, the rent and all conditions.

Yes, if both sides agree. The rent for the new term is agreed with the owner. Start the conversation about 1-2 months before the current lease ends.

Many buildings ask for notice before you move things in, for example registering as a tenant, booking the service lift or paying a moving deposit. Each building has its own steps, so ask the building office before moving day.

Check and photograph every part of the room. Try the air conditioning, water, lights, appliances and door locks. List the furniture and items, and have both sides sign the list as part of the lease. Report anything broken to the owner before the lease starts.

Generally the owner returns the deposit within 30 days after the move-out inspection, depending on the lease.

Usually only what the lease allows: damage beyond normal use, unpaid rent or utility bills, and cleaning if the lease says so. Normal wear and tear should not be deducted. Take photos of the room both when you move in and when you move out.

Send a request from the room's page or contact us through the channels on the website. We arrange a time with the owner.

It depends on the building and the room. Some buildings give a set number of spaces per room; others require registering the car or charge a fee. Ask us before the viewing.

It depends on the lease. Usually the owner repairs appliances and fittings that fail through normal use, and the tenant pays for damage caused by misuse. Small upkeep, such as cleaning the air conditioner, may be the tenant's job if the lease says so.

It depends on both the owner and the building rules. Many buildings do not allow pets; rooms that do may have conditions or an extra deposit. Check the pet information in the room details and always have it written in the lease.